What if the event cannot be held due to Covid-19?
We will allow for full refunds.
Who can attend CROSS?
- 18—25 year olds
- High school seniors (even if they are not 18 years old)
- Adult ministry leaders who attend with their students.
Can high school students attend CROSS?
High school seniors are welcome to attend, even if they are not 18 years old; however, high school freshmen, sophomores, and juniors are asked not to attend. If you are a ministry leader and have any questions or would like to request an exception, please write us at firstname.lastname@example.org.
Can those over 25 years old attend CROSS?
If you are leading a group, you can also register to attend.
Does CROSS need volunteers?
We will open volunteer applications in September, 2020. If you’d like to be alerted when volunteer applications open, sign up here.
Can children attend CROSS with attendees or volunteer?
Our hope is to center the focus of all attendees on God’s Word during CROSS and therefore we ask that outside arrangements for childcare be made if parents of young children decide to attend or volunteer.
Is there a group rate?
Yes. If you are part of a group of 4-9 you can register your whole group at a $10 discount per ticket by selecting the “Group 4+” ticket. If you are bringing a group of 10+, you can register your whole group at a $20 discount per ticket by selecting the “Group 10+” ticket.
Can I register a group without finalizing who will be in the group?
Yes. You do not need to know personal information at the time of registration (e.g. – names, email addresses, breakout selections, etc). In other words, you can purchase eight tickets, and then when you arrive at the conference, you pick up the tickets (wristbands) and distribute them to the eight members of your group.
Can I add to my group after registering?
Yes. You can add to your group at the current group rate by contacting us at: email@example.com.
Can I change my ticket from “Individual” to “Group 4+” if I find three other friends to join me? Or change from “Group 4+” to “Group 10+”?
No. Unfortunately, we do not have the ability to move tickets from one ticket type to another.
What is the cancellation policy?
Due to the uncertainty surrounding Covid-19, cancellations submitted by midnight (EDT) on May 6, 2021 will receive a full refund. From May 7, 2021 – September 30, 2021 you can receive a refund minus a $10 processing fee per ticket. NO refunds will be given after September 30, 2021. If the event cannot gather due to Covid-19 concerns, all tickets will be fully refunded.
You can submit your refund request by emailing us at firstname.lastname@example.org.
Can I transfer my registration?
Yes, registration transfers are free. Tickets can be transferred through logging into your Ticketspice Account and updating your order information with the new registrant’s information.
– Transfers are the responsibility of the two parties involved.
– CROSS is not responsible for arranging payment for transferred tickets.
Are meal and hotel costs included in my registration?
No. A ticket for CROSS only pays for your admittance into the conference. While you need to secure your own lodging, you can use our specially negotiated hotel rates at the Galt House Hotel and Marriott Hotel, located just a few blocks from the conference venue.
Are exhibitor opportunities available at CROSS?
Yes, please see our Ministry Partner page to apply.
Do you sell one-day or single-session passes?
No. We only sell full tickets for the conference. Partial tickets are not available.
Is there a livestream?
No announcement regarding a livestream will be made until after registration is closed.